Effective date: June 23, 2026
These Terms of Service ("Terms") govern access to and use of MissionAligned Connect (the "Service"), operated by WithSocialAI Inc ("WithSocialAI", "we", "us", or "our"). By accessing or using the Service, you agree to these Terms. If you are entering into these Terms on behalf of an organization, you represent that you have authority to bind that organization, and "you" refers to that organization.
If you do not agree to these Terms, do not use the Service.
1. The Service
MissionAligned Connect is a business-to-business platform that helps nonprofit organizations operate their programs, publish public pages and feeds, coordinate funding, and engage their communities. We may add, change, or remove features over time.
2. Eligibility and accounts
You must be at least 18 years old and capable of forming a binding contract to use the Service. You are responsible for the accuracy of your registration information, for maintaining the confidentiality of your credentials, and for all activity that occurs under your account. Notify us promptly at privacy@missionaligned.net of any unauthorized use.
3. Organization workspaces and roles
The Service is organized into organization workspaces ("Workspaces"). Access within a Workspace is governed by roles and permissions. The organization that owns a Workspace is responsible for managing its members, the roles it assigns, and the content and data in its Workspace. Tenant isolation is enforced by the Service, but the organization remains responsible for who it grants access to.
4. Customer Data and ownership
"Customer Data" means content and data that you or your organization submit to, import into, or collect through the Service, including constituent submissions and connected social content.
- You own your Customer Data. As between you and WithSocialAI, you retain all rights to Customer Data.
- License to us. You grant WithSocialAI a worldwide, non-exclusive license to host, process, transmit, display, and otherwise use Customer Data solely to provide, secure, and improve the Service and as otherwise instructed by you.
- Your responsibilities. You represent that you have all rights and permissions necessary to provide the Customer Data and that your collection and use of it — including constituent and minor data, and content imported from connected social accounts — complies with applicable laws and the terms of any third-party platform.
- Public content. Content you choose to publish (for example, public organization pages, the network directory, and public data-collection forms) will be visible to the public.
Our handling of personal information is described in the Privacy Policy.
5. Acceptable use
You agree not to:
- Use the Service in violation of any law or third-party right;
- Upload malware or attempt to gain unauthorized access to the Service, other Workspaces, or other tenants' data;
- Probe, scan, or test the vulnerability of the Service except under an authorized program;
- Interfere with or disrupt the integrity or performance of the Service;
- Reverse engineer or attempt to extract source code, except to the extent permitted by law;
- Use the Service to send spam or to harass, defame, or harm others;
- Scrape or harvest data from third-party platforms in violation of their terms, or import social content you are not authorized to use;
- Misrepresent your affiliation with any person or organization.
6. Social and third-party integrations
The Service integrates with third-party platforms, including Instagram/Meta and LinkedIn. When you connect an account, you authorize us to access and import that account's own content and aggregate engagement data on your behalf, and you agree to comply with the applicable platform's terms. Third-party platforms are not under our control, may change or discontinue their APIs, and are governed by their own terms; we are not responsible for them.
7. Intellectual property
The Service, including its software, design, and trademarks, is owned by WithSocialAI and its licensors and is protected by intellectual property laws. Except for the rights expressly granted to you, we reserve all rights. You may not use our name, logos, or branding without our prior written permission. If you provide feedback or suggestions, you grant us a perpetual, royalty-free license to use them without restriction.
8. Fees
If the Service or specific features are offered for a fee, the applicable pricing and payment terms will be presented to you separately or in an order form, which is incorporated into these Terms. Where the Service is provided at no charge or as a beta, we may modify or discontinue it at any time.
9. Beta features
Features identified as beta, preview, or evaluation are provided "as is" for the purpose of testing and feedback, may be unstable, and may be changed or withdrawn at any time. They are excluded from any service commitments.
10. Disclaimers
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE", WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR SECURE.
11. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, WITHSOCIALAI AND ITS AFFILIATES WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, OR GOODWILL, ARISING OUT OF OR RELATING TO THE SERVICE. OUR TOTAL LIABILITY FOR ANY CLAIM RELATING TO THE SERVICE WILL NOT EXCEED THE GREATER OF (A) THE AMOUNTS YOU PAID US FOR THE SERVICE IN THE TWELVE MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).
12. Indemnification
You will defend, indemnify, and hold harmless WithSocialAI and its affiliates from and against any claims, damages, liabilities, and expenses (including reasonable legal fees) arising out of or related to your Customer Data, your use of the Service, or your breach of these Terms.
13. Suspension and termination
You may stop using the Service at any time. We may suspend or terminate access if you breach these Terms, if required by law, or to protect the Service or other users. Upon termination, your right to use the Service ends. We will handle Customer Data after termination as described in the Privacy Policy and any applicable agreement. Sections that by their nature should survive termination will survive.
14. Governing law and disputes
These Terms are governed by the laws of the State of Delaware, USA, without regard to its conflict-of-laws rules. The state and federal courts located in Delaware will have exclusive jurisdiction over any dispute arising out of or relating to these Terms or the Service, and you consent to their jurisdiction and venue. The United Nations Convention on Contracts for the International Sale of Goods does not apply.
15. Changes to these Terms
We may update these Terms from time to time. We will post the updated version with a new effective date and, where appropriate, provide additional notice. Your continued use of the Service after an update constitutes acceptance of the revised Terms.
16. Miscellaneous
These Terms, together with any order form and the Privacy Policy, are the entire agreement between you and WithSocialAI regarding the Service. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms without our consent; we may assign them in connection with a merger, acquisition, or sale of assets.
17. Contact us
WithSocialAI Inc Operator of MissionAligned Connect Email: privacy@missionaligned.net